Privacy policy

Thank you for visiting our store. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, manage, and safeguard personal data for customers.

1. Management of Personal Information

We manage personal information appropriately and securely. Personal data may include, but is not limited to:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment-related information (processed through secure payment providers)

  • Order history

  • Communications with customer support

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

2. Purpose of Using Personal Information

We use personal information for the following purposes:

  • To process and deliver orders

  • To provide customer support and respond to inquiries

  • To send order confirmations, shipping notifications, and service-related emails

  • To prevent fraud or unauthorized transactions

  • To improve our website, products, and customer experience

  • To comply with legal and regulatory obligations

  • To communicate important updates regarding our services or policies

We will use personal information only to the extent reasonably necessary for these purposes.

3. Prohibition on Disclosure or Provision of Personal Information to Third Parties

We do not sell, rent, or improperly disclose personal information to third parties.

Personal information may be shared only in the following circumstances:

  • With trusted service providers necessary for order fulfillment, payment processing, website operation, or delivery services

  • When required by law, court order, or government authority

  • When necessary to protect our legal rights, property, or safety

  • With the individual’s consent

All third-party partners are expected to handle personal information appropriately and securely.

4. Safety Measures for Personal Information

We take reasonable technical and organizational measures to protect personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Leakage or disclosure

Examples of measures may include secure systems, restricted internal access, password protection, and use of reputable payment and hosting providers.

5. Inquiries from the Individual

Individuals may contact us regarding their personal information, including requests to:

  • Confirm whether we hold their personal data

  • Correct inaccurate information

  • Request deletion where legally applicable

  • Withdraw consent where processing is based on consent

  • Ask questions regarding how personal information is handled

We may request identity verification before processing such requests.

6. Compliance with Laws, Regulations, and Policy Review

We comply with applicable privacy laws and regulations, including relevant Japanese laws governing the handling and protection of personal information.

We may review and update this Privacy Policy from time to time to reflect legal requirements, operational changes, or service improvements. Any updated version will be posted on this page.