Contact information

Thank you for visiting our store. If you have any questions regarding our products, orders, shipping, or policies, please feel free to contact us.

1. Company Information

  • Company Name: WabiSuki

  • Location: Tokyo, Japan

  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (Japan Time)

  • Closed: Saturdays, Sundays, Japanese public holidays

2. Contact Us

We are always happy to assist with any questions regarding our products or services. If you are searching for a specific item or need help finding the right product, please feel free to contact us.

  • Email: hello@wabisuki.com

  • Response Time: We aim to respond within 2 business days.

Please include the following information when contacting us regarding an order:

  • Full Name

  • Order Number

  • Email Address used for purchase

  • Details of your inquiry

3. Customer Support Notes

  • Inquiries received outside business hours will be handled on the next business day.

  • Response times may be longer during peak seasons or holidays.

We appreciate your patience and look forward to assisting you.